Dear people trying to sound smart,

Stop saying “reach out to”.  You might think it makes you sound smarter, but it only makes you sound creepy.

As you all know, on August 4^th we transitioned to our new Help Desk.  Since then, we have sent several communications alerting our SAP users to reach out to their fellow Super Users should they require help with system transactions or have business process questions.  I wanted to reach out for your feedback on how things are going for you in your immediate areas during this transitional period.

Reaching out to me is sexual harassment and I prefer you never do it again.

Thank you,
cimblog(tm)

Oh hello there, been waiting long?  There’s much to catch up on, but for now I have a specific story to share with you.

The company I work for has outsourced a bunch of work.  Basically, the entire AP function as well as much of MIS.  Somewhere in the not-to-distant-future someone is going to look at this decision and say, “Well, it seemed like a good idea at the time…” and that person will immediately be flogged with the still unpaid invoices from days long past.

This is a day in the life of this process: if a vendor would like to submit an invoice for payment, said vendor sends that invoice to Arkansas (BTW, my company is NOT in Arkansas…California) where it is scanned and sent to India.  India then indexes that invoice to the correct purchase order, provided they can determine what PO that is.  If they cannot, that invoice is electronically sent (through our financial system) to a Business Unit Coder’s inbox — often a random guess which BU Coder to send it to — often the guess is wrong, holding up payment.  If the vendor would like to get the status of an invoice they call our AP Helpdesk…………..located in POLAND.  People, do you see where I’m going with this?

We’ve been having an issue with a specific vendor’s invoices and this has been going on for DAYS…I dare say WEEKS even…  We’ve been back and forth over the issues and basically India has done nothing.  With this vendor we are entitled to a 3% discount if we pay in terms…we never pay in terms.  We take the discount regardless of when we pay so, because we take the discount the PO does not have enough money left on it to pay the invoices…it’s 3% short.  See?  Seems simple enough, right?  Apparently not…  Then the new second problem is that a new account was set up for stock purchases for ChrisVulture…that account was set up NOT to accept tax.  WHAT THE CRAP?

Cimblog(tm): thanks a lot…some friend YOU are
ChrisVulture: ChrisVulture (9:25:51 AM): and because i’m mean-spirited
Cimblog(tm): oh
Cimblog(tm): right
ChrisVulture: i can’t help it
ChrisVulture: it’s ingrained
Cimblog(tm): heh
ChrisVulture: why do you think i keep bringing this kodak thing back?!?
Cimblog(tm): i hate you
ChrisVulture: lol
Cimblog(tm): check your email

ChrisVulture: LOL
ChrisVulture: my email where i said “why do I feel as though we’re going in circles” got circulated around courtesy of eric
ChrisVulture: i’m looking at it on SAP and the GL is still
ChrisVulture: 1430120
ChrisVulture: on both items
Cimblog(tm): whaaaaaa ?
Cimblog(tm): cuz i’m looking at the po
Cimblog(tm): and it says 1426000
ChrisVulture: d’oh!
Cimblog(tm): eric says the problem is NOW
Cimblog(tm): that that account is not set up to accept tax
ChrisVulture: hahaha
ChrisVulture: we’re all like monkeys in a cage throwing poo!
ChrisVulture: this is awesome!!
Cimblog(tm): HAHAHAHAHAHAHA
Cimblog(tm): WE TOTALLY ARE
Cimblog(tm): except, India are Lemurs…very slow poo throwers
Cimblog(tm): (also that just made me do a spit take)
ChrisVulture: hahaha
ChrisVulture: YES!!